Question 1

How long will my project take?

Accepted Answer

Most orders under 25 items are finished within two weeks. If you are in a rush, we can even get small projects done overnight. Larger projects can take time and we will give you an estimate if you ask for a formal quote. No matter the size of your project, feel free to contact us about your situation.

Question 2

Does the price listed include both sides of my tape?

Accepted Answer

The price is for both sides - the entire thing. Some people hide charges like that, we don't.

Question 3

Where do I ship my tapes?

Accepted Answer

Audiomover
955 North 1300 West
Suite 14
St. George, UT 84770

Question 4

I only have one tape, is that okay?"

Accepted Answer

No order is too large or too small. We have completed projects for individuals and organizations across the country. Everything goes through the same quality equipment.

Question 5

Do I need to worry about Xrays and electronic scanners with the shipping companies?

Accepted Answer

Some of our competitors try to alarm you about this so they can charge extra and send you a "special box."  There is absolutely nothing to worry about. The shipping companies do not do anything that will impact your media. This may have been true 50 years ago, but there is no reason to concern yourself today. We have received hundreds of thousands of tapes over the years and have never seen a problem of any kind in that area.

Question 6

What are the copyright restrictions?

Accepted Answer

We rarely receive copyrighted items and we do not offer legal advice. We expect you will do the research before shipping your order.

Question 7

Is there a guarantee?

Accepted Answer

Of course. If there is a problem because we didn’t record the tape correctly, we will pay to have it shipped back to our studio to re-digitize, re-master and re-burn.

FAQ

Frequently asked questions